Multiple Services | US West (San Jose) | 7375601f

What to do

• Check whether you use Oracle Cloud in us. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

  Anything that failed between 2024-03-21 03:09 UTC and 2024-03-21 03:09 UTC may need a replay.

• Subscribe to Oracle Cloud's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=oracle-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Oracle Cloud 1

1. resolvedMar 21, 2024, 3:09 AM UTC

   Mar 21 03:09 UTC Resolved - We have mitigated the issue affecting the multiple services in Oracle Cloud Infrastructure in the US West (San Jose) region and have confirmed that all services have been restored. Customer Impact: Customers may have been unable to access or use OCI services in the affected region. If customers are still experiencing issues, please contact Customer Support. Further updates will be provided as events warrant. Start Time : March 20, 2024 22:57 UTC End Time : March 21, 2024 02:57 UTC Reference Number: 7375601f Mar 21 02:34 UTC Identified - We have observed significant progress in recovery for the affected OCI services in the US West (San Jose). We will continue to closely monitor system logs as services come back online, and will provide regular status updates as we have more information to share. Customer Impact: Customers may be unable to access or use OCI services in the affected region. Further updates will be provided as events warrant. Start Time : March 20, 2024 22:57 UTC Reference Number: 7375601f Mar 21 01:42 UTC Identified - We are observing continued recovery for the affected OCI services in the US West (San Jose), with some services reporting full recovery. We will continue to closely monitor system logs as services come back online, and will provide regular status updates as we have more information to share. Customer Impact: Customers may be unable to access or use OCI services in the affected region. Further updates will be provided as events warrant. Start Time : March 20, 2024 22:57 UTC Reference Number: 7375601f Mar 21 24:46 UTC Identified - We're monitoring the affected OCI services during the recovery process in US West (San Jose), and Oracle engineers are applying mitigations as needed to ensure that services come back online in a healthy state. We will provide additional updates in approximately 60 minutes or as new information becomes available. Customer Impact: Customers may be unable to access or use OCI services in the affected region. Further updates will be provided as events warrant. Start Time : March 20, 2024 22:57 UTC Reference Number: 7375601f Mar 21 24:14 UTC Identified - We have identified the cause of the power event in the US West (San Jose) region which has impacted Oracle Cloud Infrastructure (OCI) services. Power has been restored to the region and services are in the process of recovery. We will provide additional updates in approximately 30 minutes or as new information becomes available. Customer Impact: Customers may be unable to access or use OCI services in the affected region. Further updates will be provided as events warrant. Start Time : March 20, 2024 22:57 UTC Reference Number: 7375601f Mar 20 23:45 UTC Investigating - We're investigating a potential power event in the US West (San Jose) region which is impacting Oracle Cloud Infrastructure (OCI) services. We will provide an additional update in approximately 30 minutes or as new information becomes available. Customer Impact: Customers may be unable to access or use OCI services in the affected region. Further updates will be provided as events warrant. Start Time : March 20, 2024 22:57 UTC Reference Number: 7375601f

   provider

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.