# Multiple Services \| US East (Ashburn) \| CN-1640259

- Provider: [Oracle Cloud](https://down.guide/oracle-cloud)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2023-11-09 02:50 UTC
- us
- id: DWN-3c5cbf2c58
- Official page: https://ocistatus.oraclecloud.com/#/incidents/ocid1.oraclecloudincident.oc1.phx.amaaaaaavwew44aafsuf6iknnnc3mucdlz745m2unwka6rarhcljkmurjxgq

## Updates from Oracle Cloud
### 2023-11-09 02:50 UTC: resolved
Nov 09 02:50 UTC 
 Resolved - We have mitigated the issue affecting US East (Ashburn) region and have confirmed that all services have recovered at this time. 
 Customer Impact: If you are still experiencing issues, please contact Oracle support.
Further updates will be provided as events warrant.
 Start Time : November 09, 2023 24:17 UTC
 End Time : November 09, 2023 02:48 UTC
 Reference Number: CN-1640259
 Nov 09 02:19 UTC 
 Monitoring - We have mitigated the issue affecting US East (Ashburn) region and have confirmed that all services have recovered at this time. If customers are still experiencing issues, please contact Oracle support.
 Customer Impact: Customers should start seeing recovery as services are being restored.
Further updates will be provided as events warrant.
 Start Time : November 09, 2023 24:17 UTC
 End Time : November 09, 2023 02:48 UTC
 Reference Number: CN-1640259
 Nov 09 01:40 UTC 
 Investigating - We are still investigating an issue in US East (Ashburn) region that may be impacting some OCI services. We will continue to provide regular status updates as we have more information to share.
 Customer Impact: Customers may be unable to use or connect to some OCI services in the region
Further updates will be provided as events warrant.
 Start Time : November 09, 2023 24:17 UTC
 Reference Number: CN-1640259
 Nov 09 01:00 UTC 
 Investigating - We are investigating an issue in US East (Ashburn) region that may be impacting some OCI services. We will continue to provide regular status updates as we have more information to share.
 Customer Impact: Customer Impact: Customers may be unable to use or connect to some OCI services in the region.
Further updates will be provided as events warrant.
 Start Time : November 09, 2023 24:17 UTC
 Reference Number: CN-1640259

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