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Oracle Cloud
DWN-4b5d22b530Oracle CloudResolved

Oracle Cloud VMware Solution | Multiple Regions | 2f20f934

Partial outage Lasted 0m · started · Oracle Cloud's page

Level
confirmed
Worst impact
Partial outage
Down Index
28of 100

What to do

  • Check whether your product depends on Oracle Cloud. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2023-11-16 03:24 UTC and 2023-11-16 03:24 UTC may need a replay.

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Updates from Oracle Cloud 1

  1. resolved

    Nov 16 03:24 UTC Resolved - We identified the issue that affected Oracle Cloud VMware Solution in your region, and we've confirmed that service has been restored. Customer Impact: Customers that have the VMware HCX feature selected during Software Defined Data Center (SDDC) provisioning may have been unable to use the Oracle Cloud VMware Solution service. Customers may have also been unable to upgrade or downgrade HCX enterprise features. Customers that have dependencies on VMware's SaaS service for other VMware products were also affected by the outage. Existing VMware deployments were unaffected and continued to operate normally. Further updates will be provided as events warrant. Start Time : November 15, 2023 13:34 UTC End Time : November 16, 2023 01:54 UTC Preliminary Root Cause : We determined a service event from our partner (VMware) affected the Oracle Cloud VMware Solution service. Details of the service event are here: https://status.vmware-services.io/incidents/xzb1xnpy9542. Our engineers have confirmed that the Oracle Cloud Infrastructure (OCI) side was healthy during the VMware service event. Reference Number: 2f20f934 Nov 15 21:38 UTC Investigating - We're investigating an issue affecting Oracle Cloud VMware Solution in your region. Customer Impact: Customers that have VMware HCX feature selected during a Software Defined Data Center (SDDC) provisioning, may be unable to use the Oracle Cloud VMware Solution service. Customers may also be unable to upgrade and downgrade HCX enterprise features. Customers that have dependency on VMware's SaaS service for other VMware products are also affected due to the VMware service outage. Existing VMware deployments are unaffected and will continue to operate normally. Further updates will be provided as events warrant. Start Time : November 15, 2023 13:34 UTC Reference Number: 2f20f934

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Corrections

None so far.

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Questions about DWN-4b5d22b530

Is Oracle Cloud still down?

No, this incident was resolved 2023-11-16 03:24 UTC. For Oracle Cloud's live state, see https://down.guide/oracle-cloud.

How long did it last?

0m, from 2023-11-16 03:24 UTC to 2023-11-16 03:24 UTC, by the times Oracle Cloud posted.

What caused it?

Oracle Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

Oracle Cloud's official status page, https://ocistatus.oraclecloud.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.

Sources

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