# Networking \| UK South (London) \| cd35031e

- Provider: [Oracle Cloud](https://down.guide/oracle-cloud)
- Level: confirmed
- Impact: Partial outage
- lasted 0m
- started 2023-11-15 13:37 UTC
- eu
- id: DWN-8480ceb715
- Official page: https://ocistatus.oraclecloud.com/#/incidents/ocid1.oraclecloudincident.oc1.phx.amaaaaaavwew44aaa7rrpz6snbwe62ltct5puhqgzfg252m6r3ffdnffgvka

## Updates from Oracle Cloud
### 2023-11-15 13:37 UTC: resolved
Nov 15 13:37 UTC 
 Resolved - As of 13:30 15 Nov 2023 UTC, we have mitigated the issue affecting the UK South (London) region and have confirmed that all services have recovered.
 Customer Impact: If customers are still experiencing issues, please contact Customer Support.
Further updates will be provided as events warrant.
 Start Time : November 15, 2023 10:29 UTC
 End Time : November 15, 2023 13:30 UTC
 Reference Number: cd35031e
 Nov 15 13:11 UTC 
 Monitoring - Mitigation is in progress and most services have recovered from the network connectivity issue in UK South (London) region. Further updates will be provided in 30 minutes, or as we learn more, whichever is sooner.
 Customer Impact: Some customers may still be seeing 5xx errors while attempting to access some services.
Further updates will be provided as events warrant.
 Start Time : November 15, 2023 10:29 UTC
 Reference Number: cd35031e
 Nov 15 12:39 UTC 
 Identified - Mitigation is in progress and we are starting to see services recover from the network connectivity issue in UK South (London) region. Further updates will be provided in 30 minutes, or as we learn more, whichever is sooner.
 Customer Impact: Some customers may still be seeing 5xx errors while attempting to access services.
Further updates will be provided as events warrant.
 Start Time : November 15, 2023 10:29 UTC
 Reference Number: cd35031e
 Nov 15 12:04 UTC 
 Investigating - Status Update: We are investigating an intermittent network connectivity issue in UK South (London) region impacting OCI services. Further updates will be provided in 30 minutes, or as we learn more, whichever is sooner.
 Customer Impact: Impacted customers may be seeing 5xx errors while attempting to access services.
Further updates will be provided as events warrant.
 Start Time : November 15, 2023 10:29 UTC
 Reference Number: cd35031e
 Nov 15 11:48 UTC 
 Investigating - We are investigating an issue in UK South (London) region that may be impacting OCI services. Further updates will be provided in 30 minutes, or as we learn more, whichever is sooner.
 Customer Impact: Customers may be unable to use or connect to some OCI services in the region.
Further updates will be provided as events warrant.
 Start Time : November 15, 2023 10:29 UTC
 Reference Number: cd35031e

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