# Multiple Services \| India West (Mumbai) \| 9d3c3a6f

- Provider: [Oracle Cloud](https://down.guide/oracle-cloud)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2024-04-24 17:28 UTC
- apac, in
- id: DWN-876b6ced98
- Official page: https://ocistatus.oraclecloud.com/#/incidents/ocid1.oraclecloudincident.oc1.phx.amaaaaaavwew44aawje3prru3tvszq644zhtahgl7dtliogfhvo7lya7tbaa

## Updates from Oracle Cloud
### 2024-04-24 17:28 UTC: resolved
Apr 24 17:28 UTC 
 Resolved - We've resolved the issue that affected OCI services in the India West (Mumbai) region. Oracle engineers have validated that service access and functionality are now fully restored.
If you continue to experience any issues, please reach out to Oracle Support.
 Customer Impact: Customers may have been unable to use or connect to some OCI services in the region.
Further updates will be provided as events warrant.
 Start Time : April 24, 2024 15:03 UTC
 End Time : April 24, 2024 16:06 UTC
 Reference Number: 9d3c3a6f
 Apr 24 17:07 UTC 
 Monitoring - After applying mitigation steps in the India West (Mumbai) region, Oracle engineers are observing initial signs of recovery for the affected OCI services.
Further updates will be provided in approximately 60 minutes or as new information becomes available.
 Customer Impact: Customers may be unable to use or connect to some OCI services in the region.
Further updates will be provided as events warrant.
 Start Time : April 24, 2024 15:03 UTC
 Reference Number: 9d3c3a6f
 Apr 24 16:35 UTC 
 Identified - We have identified an issue in the India West (Mumbai) region that may be impacting OCI services and have taken steps towards recovery.
Further updates will be provided in 30 minutes, or as we learn more, whichever is sooner. 
 Customer Impact: Customers may be unable to use or connect to some OCI services in the region.
Further updates will be provided as events warrant.
 Start Time : April 24, 2024 15:03 UTC
 Reference Number: 9d3c3a6f
 Apr 24 16:29 UTC 
 Investigating - We are investigating an issue in the India West (Mumbai) region that may be impacting OCI services. Further updates will be provided in 30 minutes, or as we learn more, whichever is sooner. 
 Customer Impact: Customers may be unable to use or connect to some OCI services in the region.
Further updates will be provided as events warrant.
 Start Time : April 24, 2024 15:03 UTC
 Reference Number: 9d3c3a6f
 Apr 24 16:23 UTC 
 Investigating - We are investigating an issue in the India West (Mumbai) region that may be impacting OCI services. Further updates will be provided in 30 minutes, or as we learn more, whichever is sooner. 
 Customer Impact: Customers may be unable to use or connect to some OCI services in the region.
Further updates will be provided as events warrant.
 Start Time : April 24, 2024 15:03 UTC
 Reference Number: 9d3c3a6f

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