# Multiple Services \| US West (San Jose) \| 6e5cb161

- Provider: [Oracle Cloud](https://down.guide/oracle-cloud)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2023-11-05 02:24 UTC
- us
- id: DWN-b1a58fd6d8
- Official page: https://ocistatus.oraclecloud.com/#/incidents/ocid1.oraclecloudincident.oc1.phx.amaaaaaavwew44aacls5lbbeohllojnyisi3o5el2ir3vc3czx3sqbl65d5q

## Updates from Oracle Cloud
### 2023-11-05 02:24 UTC: resolved
Nov 05 02:24 UTC 
 Resolved - We have mitigated the issue affecting the US West (San Jose) region and have confirmed that all services have been restored. If customers are still experiencing issues, please contact Support.
 Customer Impact: Customers may have been unable to use or connect to some OCI services in the region.
Further updates will be provided as events warrant.
 Start Time : November 05, 2023 24:00 UTC
 End Time : November 05, 2023 02:28 UTC
 Reference Number: 6e5cb161
 Nov 05 02:02 UTC 
 Identified - As of 01:14 5 Nov 2023 UTC, we have mitigated the issue affecting the US West (San Jose) region and have confirmed that all services have started seeing recovery. We will continue restoration until remaining services are back online.
 Customer Impact: Customers may be unable to use or connect to some OCI services in the region.
Further updates will be provided as events warrant.
 Start Time : November 05, 2023 24:00 UTC
 Reference Number: 6e5cb161
 Nov 05 01:58 UTC 
 Identified - As of 01:14 5 Nov 2023 UTC, we have mitigated the issue affecting the US West (San Jose) region and have confirmed that all services have started seeing recovery. We will continue restoration until remaining services are back online.
 Customer Impact: Customers may be unable to use or connect to some OCI services in the region.
Further updates will be provided as events warrant.
 Start Time : November 05, 2023 24:00 UTC
 Reference Number: 6e5cb161
 Nov 05 01:17 UTC 
 Investigating - We are investigating an intermittent connectivity issue in the US West (San Jose) region that may be impacting OCI services. Further updates will be provided in 30 minutes, or as we learn more, whichever is sooner. 
 Customer Impact: Customer Impact: Customers may be unable to use or connect to some OCI services in the region.
Further updates will be provided as events warrant.
 Start Time : November 05, 2023 24:00 UTC
 Reference Number: 6e5cb161

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