Multiple Services | Multiple Regions | CN-1639278 (51ca110a)

What to do

• Check whether your product depends on Oracle Cloud. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

  Anything that failed between 2023-11-08 23:36 UTC and 2023-11-08 23:36 UTC may need a replay.

• Subscribe to Oracle Cloud's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=oracle-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Oracle Cloud 1

1. resolvedNov 8, 2023, 11:36 PM UTC

   Nov 08 23:36 UTC Resolved - We've mitigated the issue that affected Oracle Exadata Cloud at Customer and Exadata Cloud Services in your region. Customer Impact: Affected customers may have been unable to perform lifecycle management operations. The availability of Oracle Exadata Cloud at Customer databases and racks were unaffected. Further updates will be provided as events warrant. Start Time : November 08, 2023 18:00 UTC End Time : November 08, 2023 23:09 UTC Preliminary Root Cause : A subset of network infrastructure encountered a routing issue during an update activity, which prevented it from processing network traffic as expected. Our engineers performed rollbacks and backend configuration changes, restoring full service functionality. Reference Number: CN-1639278 (51ca110a) Nov 08 22:54 UTC Identified - We've identified the issue affecting Oracle Exadata Cloud at Customer and Exadata Cloud Services in your region. Our engineers are actively working to mitigate the issue. Customer Impact: Affected customers may be unable to perform lifecycle management operations. The availability of Oracle Exadata Cloud at Customer databases and racks are unaffected. Further updates will be provided as events warrant. Start Time : November 08, 2023 18:00 UTC Reference Number: CN-1639278 (51ca110a) Nov 08 21:36 UTC Investigating - We're investigating a potential issue with Oracle Exadata Cloud at Customer and Oracle Cloud Infrastructure Exadata Cloud Services in several regions. Customer Impact: Affected customers may be unable to perform lifecycle management operations. The availability of Oracle Exadata Cloud at Customer databases and racks are unaffected. Further updates will be provided as events warrant. Start Time : November 08, 2023 18:00 UTC Reference Number: CN-1639278 (51ca110a)

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Corrections

None so far.

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