Networking | US East (Ashburn) | f4c0b86b

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Updates from Oracle Cloud 1

1. resolvedMar 4, 2026, 9:24 AM UTC

   Mar 04 09:24 UTC Resolved - Our engineering teams have applied mitigations to address the service disruption which was affecting multiple Oracle Cloud Infrastructure (OCI) services in the US East (Ashburn) region, including the Oracle Cloud Network Infrastructure issue that started at 13:24 UTC on March 3rd. Oracle engineers have validated and confirmed that services functionality has been fully restored. Please contact Oracle Support if you are still experiencing any issues. Customer Impact: Customers may have experienced connection timeouts, errors, and increased latency when attempting to perform OCI service operations during the impact window. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC End Time : March 04, 2026 09:18 UTC Preliminary Root Cause : Reference Number: f4c0b86b Mar 04 08:59 UTC Monitoring - We have applied mitigations to address the issue with Oracle Cloud Network Infrastructure in the US East (Ashburn) region, and service health metrics are showing recovery. Oracle engineers will actively monitor service health during the recovery process. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b Mar 04 08:32 UTC Monitoring - We have applied mitigations to address the issue with Oracle Cloud Network Infrastructure in the US East (Ashburn) region, and service health metrics are showing recovery. Oracle engineers will actively monitor service health during the recovery process. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b Mar 04 08:00 UTC Monitoring - We have applied mitigations to address the issue with Oracle Cloud Network Infrastructure in the US East (Ashburn) region, and service health metrics are showing recovery. Oracle engineers will actively monitor service health during the recovery process. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b Mar 04 07:31 UTC Monitoring - We have applied mitigations to address the issue with Oracle Cloud Network Infrastructure in the US East (Ashburn) region, and service health metrics are showing recovery. Oracle engineers will actively monitor service health during the recovery process. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b Mar 04 07:03 UTC Monitoring - We have applied mitigations to address the issue with Oracle Cloud Network Infrastructure in the US East (Ashburn) region, and service health metrics are showing recovery. Oracle engineers will actively monitor service health during the recovery process. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b Mar 04 06:35 UTC Identified - We have identified the issue affecting Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Oracle engineers have taken steps to improve the stability of the underlying services supporting the affected network infrastructure, and are now proceeding

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