# Potential delays in "Usage Patterns and Balance Events" webhooks

- Provider: [Orb](https://down.guide/orb)
- Level: confirmed
- Impact: Degraded
- lasted 52m
- started 2025-01-05 19:09 UTC
- Webhooks
- id: DWN-26ed46276b
- Official page: https://stspg.io/nyxbrzwyg4fl

## Updates from Orb
### 2025-01-05 19:09 UTC: monitoring
We have detected and are working to resolve delays for some customers for the following webhooks:
- subscription.usage\_exceeded
- subscription.cost\_exceeded
- customer.credit\_balance\_depleted
- customer.credit\_balance\_dropped
- customer.credit\_balance\_recovered
The underlying issue has been resolved and our systems are working to return our webhook latency back to normal. We expect a full recover within the next few hours.

### 2025-01-05 20:01 UTC: resolved
Webhooks latencies have returned to normal levels for all webhooks.

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