# Elevated API timeouts on pending subscription changes endpoints

- Provider: [Orb](https://down.guide/orb)
- Level: confirmed
- Impact: Degraded
- lasted 52m
- started 2026-03-07 13:04 UTC
- Reads, Writes, Analytics
- id: DWN-34d7e793ac
- Official page: https://stspg.io/hmyt2m3mphk9

## Updates from Orb
### 2026-03-07 13:04 UTC: monitoring
Following a deployment at 5:40 UTC, the Orb API started experience elevated timeouts for applying and cancelling subscription pending changes.
We have rolled back and errors have subsided fully as of 12:55 UTC, and we are continuing to monitor.

### 2026-03-07 13:56 UTC: resolved
We identified the root cause to be a new query that was introduced.
API traffic to the affected endpoints has been healthy since the rollback at 12:55 UTC.

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