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Orb

Delays for usage-based invoices

Degraded Lasted 4h 8m · started · Orb's page

Level
confirmed
Worst impact
Degraded
Components
Invoicing
Down Index
24of 100

What to do

  • Check whether you use Orb Invoicing. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 4h 8m it lasted.

    Anything that failed between 2026-09-01 20:48 UTC and 2026-09-02 00:56 UTC may need a replay.
  • Subscribe to Orb's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=orb works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Orb 3

  1. identified

    We've identified a delay affecting issuance of usage-based invoices. We're investigating. Data is not impacted, and fixed-fee invoices are not impacted - we expect all invoices to be issued once this incident is resolved.

    provider

  2. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  3. resolved

    Usage based invoicing is fully functioning and we are working through the full backlog as expected.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-5b7ee3e40b

Is Orb still down?

No, this incident was resolved 2026-09-02 00:56 UTC. For Orb's live state, see https://down.guide/orb.

How long did it last?

4h 8m, from 2026-09-01 20:48 UTC to 2026-09-02 00:56 UTC, by the times Orb posted.

What was affected?

Orb named Invoicing.

What caused it?

Orb hasn't published a root cause. If it does, it shows here.

Where does this come from?

Orb's official status page, https://status.withorb.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.