# Elevated latency

- Provider: [Orb](https://down.guide/orb)
- Level: confirmed
- Impact: Degraded
- lasted 35m
- started 2026-09-24 18:47 UTC
- Reads, Writes, Analytics
- id: DWN-9018735dd6
- Official page: https://stspg.io/8gp17sy7sxqk

## Updates from Orb
### 2026-09-24 18:47 UTC: monitoring
We're looking into elevated latencies and partial errors on the API. Looking into root cause.

### 2026-09-24 18:58 UTC: monitoring
We are continuing to investigate read API failures and latency; write APIs have recovered.

### 2026-09-24 19:04 UTC: monitoring
API errors have recovered; we're still working on root causing increased queueing and query latency.

### 2026-09-24 19:05 UTC: monitoring
We believe we've identified the configuration issue, and services are fully recovering.

### 2026-09-24 19:22 UTC: resolved
This incident has been resolved.

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