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Otter.ai

Issues with Joining Zoom Calls

Degraded Lasted 2d 15h · started · Otter.ai's page

Level
confirmed
Worst impact
Degraded
Down Index
23of 100

What to do

  • Check whether your product depends on Otter.ai. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2d 15h it lasted.

    Anything that failed between 2026-03-09 19:26 UTC and 2026-03-12 10:55 UTC may need a replay.
  • Subscribe to Otter.ai's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=otter works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Otter.ai 3

  1. investigating

    We are currently experiencing an issue with Otter not joining some Zoom meetings. Our team is aware and working on a solution as soon as possible.

    provider

  2. monitoring

    Our engineering team has identified the issue and applied a fix to having Otter join Zoom meetings. The issue is related to issues due to Zoom. We're working with Zoom to resolve the issue fully as soon as possible. We have resumed operations but will continue to monitor the situation. You may still see some delayed joins up to a couple of minutes for Zoom meetings.

    provider

  3. resolved

    Otter systems have been fully restored.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-0fe7e809d8

Is Otter.ai still down?

No, this incident was resolved 2026-03-12 10:55 UTC. For Otter.ai's live state, see https://down.guide/otter.

How long did it last?

2d 15h, from 2026-03-09 19:26 UTC to 2026-03-12 10:55 UTC, by the times Otter.ai posted.

What caused it?

Otter.ai hasn't published a root cause. If it does, it shows here.

Where does this come from?

Otter.ai's official status page, https://status.otter.ai, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.