# Issues with Joining Zoom Calls

- Provider: [Otter.ai](https://down.guide/otter)
- Level: confirmed
- Impact: Degraded
- lasted 2d 15h
- started 2026-03-09 19:26 UTC
- id: DWN-0fe7e809d8
- Official page: https://status.otter.ai/incidents/01KKA11KPRGYA3CEP6ATWY0BTT

## Updates from Otter.ai
### 2026-03-09 16:59 UTC: investigating
We are currently experiencing an issue with Otter not joining some Zoom meetings.
Our team is aware and working on a solution as soon as possible.

### 2026-03-09 19:49 UTC: monitoring
Our engineering team has identified the issue and applied a fix to having Otter join Zoom meetings.
The issue is related to issues due to Zoom. We're working with Zoom to resolve the issue fully as soon as possible.
We have resumed operations but will continue to monitor the situation. You may still see some delayed joins up to a couple of minutes for Zoom meetings.

### 2026-03-12 10:55 UTC: resolved
Otter systems have been fully restored.

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