# Email Delivery Outage

- Provider: [Otter.ai](https://down.guide/otter)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 8m
- started 2026-08-28 19:09 UTC
- id: DWN-152aa16905
- Official page: https://status.otter.ai/incidents/01M14WEA61ETAJXPCG62ZSNEJM

## Updates from Otter.ai
### 2026-08-28 19:09 UTC: investigating
We are currently experiencing an issue with email delivery, including notification emails, invite emails, password reset emails, payment emails and reminders, as well as the bulk export feature. 
Our team is aware of the issue and is working to resolve it as soon as possible.

### 2026-08-28 20:18 UTC: resolved
Otter systems have been fully restored.

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