# Some audio imports getting delayed processing 

- Provider: [Otter.ai](https://down.guide/otter)
- Level: confirmed
- Impact: Degraded
- lasted 1d
- started 2026-05-12 18:05 UTC
- id: DWN-1e73b4f818
- Official page: https://status.otter.ai/incidents/01KRENVQCGRN4F5MQ8EGV952AX

## Updates from Otter.ai
### 2026-05-12 18:05 UTC: investigating
We are currently experiencing an outage with Otter services.
Our team is aware and working on a solution as soon as possible.

### 2026-05-12 19:15 UTC: identified
Our team has identified the issue and is working to fully restore services.

### 2026-05-12 20:01 UTC: monitoring
\]We have resumed operations but will continue to monitor the situation.

### 2026-05-13 18:32 UTC: resolved
Otter systems have been fully restored.

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