# Delay in speaker tagging and processing

- Provider: [Otter.ai](https://down.guide/otter)
- Level: confirmed
- Impact: Degraded
- lasted 2h 49m
- started 2026-10-26 15:23 UTC
- id: DWN-3819fc8a89
- Official page: https://status.otter.ai/incidents/01M5WCY17F1TY3MPSYAVXP3X63

## Updates from Otter.ai
### 2026-10-26 15:23 UTC: investigating
We are currently experiencing an issue with Speaker Tagging and Diarization
Our team is aware and working on a solution as soon as possible.

### 2026-10-26 15:25 UTC: identified
Our team has identified the issue and is working to fully restore services and processing speaker taggings

### 2026-10-26 15:40 UTC: monitoring
Our engineering team has identified the issue and applied a fix
We have resumed operations but will continue to monitor the situation.

### 2026-10-26 18:12 UTC: resolved
Otter systems have been fully restored.

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