# Site Reliability Degraded

- Provider: [Otter.ai](https://down.guide/otter)
- Level: confirmed
- Impact: Degraded
- lasted 5d 4h
- started 2026-05-22 15:33 UTC
- id: DWN-6e7fa0b612
- Official page: https://status.otter.ai/incidents/01KS853JAZP0W7QZZ8VDNSY88N

## Updates from Otter.ai
### 2026-05-22 15:33 UTC: investigating
We are currently experiencing an outage with Otter services.
Our team is aware and working on a solution as soon as possible.

### 2026-05-22 16:02 UTC: identified
Our team has identified the issue and is working to fully restore services.
Users should now be able to log in and use Otter but some lingering issues with Otter Notetaker joining your calls may persist while we continue working to resolve the issue.

### 2026-05-22 18:09 UTC: monitoring
Our engineering team has identified and addressed the issue.
We have resumed operations but will continue to monitor the situation.

### 2026-05-27 20:02 UTC: resolved
Otter systems have been fully restored.

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