- Level
- confirmed
- Worst impact
- Partial outage
- Regions
- us
- Down Index
- 34of 100
Summary
Otter.ai says the Otter Notetaker is not joining meetings and some processing may be delayed. The issue is with its cloud infrastructure provider, which is stopping Otter from adding new computing capacity. The incident is currently investigating, and Otter says its team is working with the provider.
Written by anthropic/claude-haiku-5.5 from Otter.ai's own updates.
What to do
Check whether you use Otter.ai in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 38m it lasted.
Anything that failed between 2026-11-07 00:09 UTC and 2026-11-07 02:47 UTC may need a replay.Subscribe to Otter.ai's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=otter works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Otter.ai 3
- investigating
We're seeing an issue with our cloud infrastructure provider that is affecting parts of Otter. As a result, the Otter Notetaker is not joining meetings, and some processing may be delayed. The provider's issue is stopping us from adding new computing capacity. Our team is working with them and monitoring closely to get services back to normal as quickly as possible.
provider
- monitoring
The issue with our cloud infrastructure provider is recovering. The Otter notetaker should now be joining meetings again, and delayed processing is catching up. We're monitoring closely to make sure services stay stable. Meetings that started while the issue was active may not have been recorded. We'll post a final update once we've confirmed everything is back to normal.
provider
- resolved
Otter systems have been fully restored.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-7fe016f914
Is Otter.ai still down?
No, this incident was resolved 2026-11-07 02:47 UTC. For Otter.ai's live state, see https://down.guide/otter.
How long did it last?
2h 38m, from 2026-11-07 00:09 UTC to 2026-11-07 02:47 UTC, by the times Otter.ai posted.
What was affected?
Otter.ai named in us.
What caused it?
Otter.ai hasn't published a root cause. If it does, it shows here.
Where does this come from?
Otter.ai's official status page, https://status.otter.ai, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.