# Meeting notetakers are not joining meetings

- Provider: [Otter.ai](https://down.guide/otter)
- Level: confirmed
- Impact: Partial outage
- lasted 2h 38m
- started 2026-11-07 00:09 UTC
- us
- id: DWN-7fe016f914
- Official page: https://status.otter.ai/incidents/01M6SNE0H4VJ2V5AH9EKDNDTGC

## Summary
Otter.ai says the Otter Notetaker is not joining meetings and some processing may be delayed. The issue is with its cloud infrastructure provider, which is stopping Otter from adding new computing capacity. The incident is currently investigating, and Otter says its team is working with the provider.

_Written by anthropic/claude-haiku-5.5 from Otter.ai's own updates._

## Updates from Otter.ai
### 2026-11-07 00:09 UTC: investigating
We're seeing an issue with our cloud infrastructure provider that is affecting parts of Otter. As a result, the Otter Notetaker is not joining meetings, and some processing may be delayed.
The provider's issue is stopping us from adding new computing capacity. Our team is working with them and monitoring closely to get services back to normal as quickly as possible.

### 2026-11-07 01:04 UTC: monitoring
The issue with our cloud infrastructure provider is recovering. The Otter notetaker should now be joining meetings again, and delayed processing is catching up.
We're monitoring closely to make sure services stay stable. Meetings that started while the issue was active may not have been recorded. We'll post a final update once we've confirmed everything is back to normal.

### 2026-11-07 02:47 UTC: resolved
Otter systems have been fully restored.

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