- Level
- confirmed
- Worst impact
- Major outage
- Down Index
- 40of 100
What to do
Check whether your product depends on Otter.ai. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 14m it lasted.
Anything that failed between 2026-01-20 17:16 UTC and 2026-01-20 18:30 UTC may need a replay.Subscribe to Otter.ai's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=otter works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Otter.ai 5
- investigating
We are currently experiencing an outage with Otter services. Our team is aware and working on a solution as soon as possible.
provider
- monitoring
Our engineering team has identified the issue. We have resumed operations but will continue to monitor the situation.
provider
- identified
Our team has identified the issue and is working to fully restore services. Users should now be able to log in and use Otter but may experience some slowness.
provider
- monitoring
Our engineering team has identified the issue. We have resumed operations but will continue to monitor the situation.
provider
- resolved
Otter systems have been fully restored.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-abe24ee0f5
Is Otter.ai still down?
No, this incident was resolved 2026-01-20 18:30 UTC. For Otter.ai's live state, see https://down.guide/otter.
How long did it last?
1h 14m, from 2026-01-20 17:16 UTC to 2026-01-20 18:30 UTC, by the times Otter.ai posted.
What caused it?
Otter.ai hasn't published a root cause. If it does, it shows here.
Where does this come from?
Otter.ai's official status page, https://status.otter.ai, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.