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Otter.ai

Unable to sign in via SSO on iOS Mobile App

Degraded Lasted 1d 15h · started · Otter.ai's page

Level
confirmed
Worst impact
Degraded
Down Index
23of 100

What to do

  • Check whether your product depends on Otter.ai. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1d 15h it lasted.

    Anything that failed between 2026-01-07 01:13 UTC and 2026-01-08 16:56 UTC may need a replay.
  • Subscribe to Otter.ai's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=otter works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Otter.ai 3

  1. identified

    Our team has identified the issue and is made a fix which must be reviewed by the Apple iOS store. Version 3.90.1 will contain the fix and we'll be releasing it as soon as Apple approves the update. We apologize for any inconvenience.

    provider

  2. monitoring

    We have deployed a fix to log in via SSO on the iOS app.  Please update your app to version 3.90.1 and try logging in with SSO once more. We apologize for any inconvenience.

    provider

  3. resolved

    Otter systems have been fully restored.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-ac71938560

Is Otter.ai still down?

No, this incident was resolved 2026-01-08 16:56 UTC. For Otter.ai's live state, see https://down.guide/otter.

How long did it last?

1d 15h, from 2026-01-07 01:13 UTC to 2026-01-08 16:56 UTC, by the times Otter.ai posted.

What caused it?

Otter.ai hasn't published a root cause. If it does, it shows here.

Where does this come from?

Otter.ai's official status page, https://status.otter.ai, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.