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Otter.ai

Delayed Summary and Speaker tagging

Partial outage Lasted 2h 23m · started · Otter.ai's page

Level
confirmed
Worst impact
Partial outage
Down Index
29of 100

What to do

  • Check whether your product depends on Otter.ai. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 23m it lasted.

    Anything that failed between 2026-08-27 19:01 UTC and 2026-08-27 21:24 UTC may need a replay.
  • Subscribe to Otter.ai's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=otter works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Otter.ai 4

  1. investigating

    We are currently experiencing a delay in Summary and Speaker tagging. Otter Chat is also impacted as a result. Our team is aware and working on a solution as soon as possible.

    provider

  2. investigating

    We are currently experiencing a delay in Summary and Speaker tagging. Otter Chat is also impacted as a result. Our team is aware and working on a solution as soon as possible.

    provider

  3. resolved

    Otter systems have been fully restored.

    provider

  4. resolved

    Otter systems have been fully restored.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-b397589d38

Is Otter.ai still down?

No, this incident was resolved 2026-08-27 21:24 UTC. For Otter.ai's live state, see https://down.guide/otter.

How long did it last?

2h 23m, from 2026-08-27 19:01 UTC to 2026-08-27 21:24 UTC, by the times Otter.ai posted.

What caused it?

Otter.ai hasn't published a root cause. If it does, it shows here.

Where does this come from?

Otter.ai's official status page, https://status.otter.ai, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.