# Retain

- Provider: [Paddle](https://down.guide/paddle)
- Level: confirmed
- Impact: Partial outage
- lasted 47m
- started 2026-08-24 08:35 UTC
- us
- id: DWN-644a649a1a
- Official page: https://paddlestatus.com/incidents/01M0SEJAHF6B5H9F0E0RJ02NEF

## Updates from Paddle
### 2026-08-24 08:35 UTC: identified
We have identified the issue affecting Retain that began around 7:56 UTC. We are actively working to resolve the root cause and restore normal service as soon as possible. We will update the status once a fix has been deployed.
We apologize for any disruption this may have caused. If you have any questions or concerns, please contact us at sellers@paddle.com.

### 2026-08-24 09:11 UTC: monitoring
We have deployed a fix for the issue that was affecting Retain. We are closely monitoring the platform to ensure continued stability. We apologize for any disruption this may have caused.
We apologize for any disruption this may have caused. If you have any questions or concerns, please contact us at sellers@paddle.com.

### 2026-08-24 09:22 UTC: resolved
The incident affecting Retain has been fully resolved. All services are now operating normally.
We apologize for any disruption this may have caused. If you have any questions or concerns, please contact our Customer Support team at sellers@paddle.com.

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