# Intermittent Checkout Loading Issues

- Provider: [Paddle](https://down.guide/paddle)
- Level: confirmed
- Impact: Degraded
- lasted 4h 15m
- started 2026-03-30 09:23 UTC
- id: DWN-6d4e8b7e73
- Official page: https://paddlestatus.com/incidents/01KMZ0VER9P9CNB2Q62QMX5S62

## Updates from Paddle
### 2026-03-30 09:23 UTC: investigating
Our engineers are currently investigating an issue affecting checkout loading across Paddle Classic and Paddle Billing. This is causing some sellers to experience checkouts not loading as expected, and we are working to identify the root cause.
We will update the status as soon as we have more information.
We appreciate your patience. Please reach out to my team via \[sellers@paddle.com\](mailto:sellers@paddle.com "sellers@paddle.com") should you have any questions.

### 2026-03-30 09:48 UTC: monitoring
We are pleased to confirm that the issue affecting checkout loading across Paddle Classic and Paddle Billing has been resolved, and normal service has now been fully restored. A small number of sellers were impacted during this time.
Our team will continue to monitor the situation closely over the next 24 hours to ensure ongoing stability.
We sincerely apologize for any disruption this may have caused.
If you have any further questions or concerns, please don’t hesitate to reach out to my team at \[sellers@paddle.com\](mailto:sellers@paddle.com "sellers@paddle.com").

### 2026-03-30 13:38 UTC: resolved
We are pleased to confirm that the issue affecting checkout loading across Paddle Classic and Paddle Billing has been resolved, and normal service has now been fully restored. A small number of sellers were impacted during this time.
Our team will continue to monitor the situation closely over the next 24 hours to ensure ongoing stability.
We sincerely apologize for any disruption this may have caused.
If you have any further questions or concerns, please don’t hesitate to reach out to my team at \[sellers@paddle.com\](mailto:sellers@paddle.com "sellers@paddle.com").

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