# Paddle incident history

- **Paddle**: [Issue affecting metrics and reporting in the seller dashboard](https://down.guide/paddle/DWN-f094fa78a1) (Degraded; lasted 4h 5m; started 2026-10-21 20:04 UTC; us)
- **Paddle**: [Report downloads unavailable in the Paddle Dashboard](https://down.guide/paddle/DWN-ed09a6bf19) (Degraded; lasted 33m; started 2026-09-02 20:31 UTC)
- **Paddle**: [Retain](https://down.guide/paddle/DWN-644a649a1a) (Partial outage; lasted 47m; started 2026-08-24 08:35 UTC; us)
- **Paddle**: [Seller dashboard logins are failing with timeouts](https://down.guide/paddle/DWN-4713acd5e1) (Degraded; lasted 0m; started 2026-07-16 08:25 UTC; us)
- **Paddle**: [Intermittent Checkout Loading Issues](https://down.guide/paddle/DWN-83b827bf84) (Degraded; lasted 4h 9m; started 2026-06-25 01:07 UTC; us)
- **Paddle**: [Partial Checkout Outage](https://down.guide/paddle/DWN-33a973f480) (Degraded; lasted 57m; started 2026-06-18 15:18 UTC; us)
- **Paddle**: [Card payment issues on Paddle Billing and Paddle Classic checkout](https://down.guide/paddle/DWN-d53a8dd892) (Degraded; lasted 21m; started 2026-06-01 08:38 UTC; us)
- **Paddle**: [New Sellers might be unable to access Retain settings and the ProfitWell Metrics dashboard](https://down.guide/paddle/DWN-46b7dff3de) (Partial outage; lasted 1d 22h; started 2026-04-28 15:36 UTC; us)
- **Paddle**: [Discount service degradation causing discount application failures](https://down.guide/paddle/DWN-1afa92b7cc) (Degraded; lasted 9m; started 2026-04-21 14:02 UTC; us)
- **Paddle**: [Webhook & Email Delivery](https://down.guide/paddle/DWN-00f08b545b) (Degraded; lasted 3h 22m; started 2026-04-21 11:00 UTC; us)
- **Paddle**: [Intermittent Checkout Loading Issues](https://down.guide/paddle/DWN-6d4e8b7e73) (Degraded; lasted 4h 15m; started 2026-03-30 09:23 UTC)
- **Paddle**: [Checkout Service Incident](https://down.guide/paddle/DWN-977e6bb17b) (Degraded; lasted 28m; started 2026-03-20 18:59 UTC; us)
- **Paddle**: [Intermittent issues with Retain](https://down.guide/paddle/DWN-869ed0c5b9) (Degraded; lasted 9m; started 2026-02-27 15:23 UTC)
- **Paddle**: [Checkout Payment Failures for AliPay](https://down.guide/paddle/DWN-32ff4e3175) (Partial outage; lasted 1h 52m; started 2026-02-06 12:40 UTC; us)
- **Paddle**: [Delayed notifications](https://down.guide/paddle/DWN-a64f9804d8) (Partial outage; lasted 7h 16m; started 2025-12-11 02:00 UTC; us)
- **Paddle**: [Some customers are experiencing issues](https://down.guide/paddle/DWN-5cec3855eb) (Degraded; lasted 46m; started 2025-12-05 08:59 UTC; us)
- **Paddle**: [Partial Checkout Issues](https://down.guide/paddle/DWN-9ce0d1a9e7) (Degraded; lasted 2h 33m; started 2025-11-18 12:17 UTC; us)
- **Paddle**: [Issue with the Retain widget functionality](https://down.guide/paddle/DWN-f8083bafbb) (Major outage; lasted 1h 25m; started 2025-11-10 17:39 UTC; us)
- **Paddle**: [Checkout and Order Processing Issue Resolved](https://down.guide/paddle/DWN-ad3342654d) (Major outage; lasted 1d 9h; started 2025-10-20 07:36 UTC; us)
- **Paddle**: [Some customers were experiencing issues with PayPal](https://down.guide/paddle/DWN-d969992309) (Degraded; lasted 1h 54m; started 2025-10-16 15:53 UTC)
- **Paddle**: [Some customers were experiencing issues with ProfitWell](https://down.guide/paddle/DWN-488280005e) (Degraded; lasted 2d 10h; started 2025-10-03 11:44 UTC; us)

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