# Degraded Workflows affecting AU region

- Provider: [Pantheon](https://down.guide/pantheon)
- Level: confirmed
- Impact: Degraded
- lasted 3h 58m
- started 2026-08-18 07:05 UTC
- Workflow Operations
- au, us
- id: DWN-0260c587d7
- Official page: https://stspg.io/hzg3hv7v8nzg

## Updates from Pantheon
### 2026-08-18 07:05 UTC: investigating
We are currently investigating degraded performance or failures in certain platform workflows, such as \[clones, deploys, backups, or multidev environment creation\]. This may affect your ability to \[push code, create environments, or run scheduled tasks\]. This is affecting sites in the Australia (AU) region.
Our engineers are actively working on a fix. We'll post progress updates regularly on this page.
We recommend pausing the use of \[specific workflow, e.g., deploys to test\] until the issue is resolved.

### 2026-08-18 08:54 UTC: monitoring
Our engineers have implemented a fix. Customers are advised to retry any affected workflow tasks.
We continue to actively monitor the situation. Please reach out to support if you continue to encounter issues.

### 2026-08-18 11:03 UTC: resolved
We have concluded our monitoring period and have deemed this incident resolved. Thank you for your patience.
If you encounter any further issues, please open a ticket with us at helpdesk@pantheon.io.

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