# Degraded site creation

- Provider: [Pantheon](https://down.guide/pantheon)
- Level: confirmed
- Impact: Partial outage
- lasted 7h 12m
- started 2026-08-18 15:35 UTC
- Spinup Operations
- id: DWN-08312d1bd8
- Official page: https://stspg.io/6j7dcd3sxg6g

## Updates from Pantheon
### 2026-08-18 15:35 UTC: investigating
We are currently investigating degraded performance or failures in certain platform workflows, such as site creation. This may affect your ability to create new sites.
Our engineers are actively triaging the issue and working to implement a fix. We’ll post progress updates regularly on this page.
We recommend waiting on creation of sites until the issue is resolved.

### 2026-08-18 16:08 UTC: investigating
We are continuing to investigate this issue.

### 2026-08-18 16:49 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-08-18 17:28 UTC: identified
We are continuing to work on a fix for this issue.

### 2026-08-18 18:09 UTC: identified
We are continuing to work on a fix for this issue.

### 2026-08-18 19:09 UTC: identified
We are continuing to work on a fix for this issue.

### 2026-08-18 20:29 UTC: identified
We are continuing to work on a fix for this issue.

### 2026-08-18 21:37 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-08-18 22:47 UTC: resolved
This incident has been resolved.

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