# Dashboard Performance Issues

- Provider: [Pantheon](https://down.guide/pantheon)
- Level: confirmed
- Impact: Degraded
- lasted 1d 5h
- started 2026-07-10 16:33 UTC
- Dashboard
- us
- id: DWN-1f8784e8c0
- Official page: https://stspg.io/j6dd3x25m445

## Updates from Pantheon
### 2026-07-10 16:33 UTC: investigating
We are investigating reports of slow load times and degraded performance within the Pantheon Dashboard. 
Traffic to live sites is routing normally and is not impacted by this event. 
Our Engineering team is actively working to identify the root cause and restore full Dashboard functionality.
If you are unable to access the Dashboard to submit a ticket, please email us directly at helpdesk@pantheon.io for critical, time-sensitive deployments.
Next update: 30 minutes.

### 2026-07-10 17:57 UTC: investigating
Investigation into the Pantheon Dashboard performance degradation is ongoing.
For critical support outside the dashboard interface, email helpdesk@pantheon.io immediately.
Next update: Between 30 minutes and 3 hours.

### 2026-07-10 22:03 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-07-11 21:33 UTC: resolved
This incident has been resolved. The Pantheon Dashboard is performing normally, and loading times remain completely stable.

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