# Degraded performance with external CI workflows

- Provider: [Pantheon](https://down.guide/pantheon)
- Level: confirmed
- Impact: Degraded
- lasted 8h 37m
- started 2026-01-29 17:01 UTC
- Terminus Operations
- id: DWN-871481230f
- Official page: https://stspg.io/ss259zf8y6jv

## Updates from Pantheon
### 2026-01-29 17:01 UTC: investigating
Pantheon is aware, through customer reports, that some users are experiencing failed CI workflows related to the Terminus installation process. At this time, Pantheon's core platform and services are operating normally, and site uptime and availability are not impacted.
Our Engineering team is actively reviewing the reported behavior and working to identify the cause. We will continue to provide updates as more information becomes available.
Thank you for your patience and for bringing this to our attention.

### 2026-01-29 17:54 UTC: identified
The issue has been identified, and a fix is currently pending rollout. 
Our Engineering team is actively coordinating deployment and will provide updates as the rollout progresses.

### 2026-01-29 18:56 UTC: identified
A fix has been prepared as of this time, and deployment is awaiting rollout; updates will be provided as progress is made.

### 2026-01-29 20:12 UTC: identified
The fix is ready, and deployment is awaiting documentation approval; we will keep the status page updated as the rollout progresses.

### 2026-01-30 01:04 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-01-30 01:38 UTC: resolved
This incident has been resolved.

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