# Intermittent Dashboard and Workspace Errors

- Provider: [Pantheon](https://down.guide/pantheon)
- Level: confirmed
- Impact: Degraded
- lasted 9h 48m
- started 2026-10-02 16:30 UTC
- Dashboard
- id: DWN-c219b03d41
- Official page: https://stspg.io/bsm15swcr80r

## Updates from Pantheon
### 2026-10-02 16:30 UTC: investigating
We are investigating an issue causing intermittent errors in the Pantheon Dashboard and some workspace operations. Customers may experience failed page loads or intermittent authorization errors when accessing the Dashboard or managing workspace resources.
Our Engineering team is actively reviewing the issue and working to restore normal functionality. We will provide another update within 1–3 hours, or sooner if more information becomes available.
If you are unable to access the Dashboard and need urgent assistance, please contact helpdesk@pantheon.io.

### 2026-10-02 19:55 UTC: investigating
We are continuing to investigate this issue.

### 2026-10-03 00:07 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-10-03 00:08 UTC: monitoring
We are continuing to monitor for any further issues.

### 2026-10-03 02:19 UTC: resolved
This incident on Pantheon Dashboard and workspace operations has been resolved.

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