# Immediate Freeze on Live Deployments

- Provider: [Pantheon](https://down.guide/pantheon)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 57m
- started 2026-04-19 00:03 UTC
- Workflow Operations
- id: DWN-c427456fa9
- Official page: https://stspg.io/gkmph1ng93l7

## Updates from Pantheon
### 2026-04-19 00:03 UTC: investigating
We are currently investigating degraded performance in the deployment workflows from the Test to the Live environment. We have identified a high-risk configuration in the current deployment process that may lead to unintended data and file loss within the live environment.
Our engineers are actively triaging the issue and working to implement a fix. We'll post progress updates regularly on this page.
We recommend pausing the use of deploy to Live until the issue is resolved.

### 2026-04-19 00:04 UTC: investigating
We are continuing to investigate this issue.

### 2026-04-19 00:25 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-04-19 01:01 UTC: monitoring
A fix has already been implemented, and we are monitoring the results.
We recommend doing a hard refresh before triggering new workflows on the dashboard.

### 2026-04-19 02:00 UTC: resolved
This incident has been resolved. You can now safely proceed with deployments.

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