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Pantheon

Environment Creation and Multidev Failures

Degraded Lasted 3h 49m · started · Pantheon's page

Level
confirmed
Worst impact
Degraded
Components
Spinup Operations, Workflow Operations
Down Index
23of 100

What to do

  • Check whether you use Pantheon Spinup Operations, Workflow Operations. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 49m it lasted.

    Anything that failed between 2026-10-22 16:19 UTC and 2026-10-22 20:08 UTC may need a replay.
  • Subscribe to Pantheon's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=pantheon works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Pantheon 3

  1. investigating

    We are investigating an issue affecting environment creation. Customers may be unable to create new Drupal or WordPress sites, test environments, or Multidev environments through the Dashboard or Terminus. In some cases, an environment may appear in the environment list but return an error when accessed. Engineering is investigating the underlying provisioning issue. We will provide another update as more information becomes available.

    provider

  2. monitoring

    A fix has been implemented for the environment creation issue, and we are monitoring the results. Customers should see creation of new Drupal and WordPress sites, test environments, and Multidev environments through the Dashboard and Terminus return to normal. We are continuing to verify successful environment creation and will provide another update once monitoring is complete.

    provider

  3. resolved

    The environment creation issue has been resolved. Creation of new Drupal and WordPress sites, test environments, and Multidev environments through the Dashboard and Terminus has returned to normal. Monitoring is complete, and environment creation is operating as expected.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-c5ba6fc1c0

Is Pantheon still down?

No, this incident was resolved 2026-10-22 20:08 UTC. For Pantheon's live state, see https://down.guide/pantheon.

How long did it last?

3h 49m, from 2026-10-22 16:19 UTC to 2026-10-22 20:08 UTC, by the times Pantheon posted.

What was affected?

Pantheon named Spinup Operations, Workflow Operations.

What caused it?

Pantheon hasn't published a root cause. If it does, it shows here.

Where does this come from?

Pantheon's official status page, https://status.pantheon.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.