# Environment Creation and Multidev Failures

- Provider: [Pantheon](https://down.guide/pantheon)
- Level: confirmed
- Impact: Degraded
- lasted 3h 49m
- started 2026-10-22 16:19 UTC
- Spinup Operations, Workflow Operations
- id: DWN-c5ba6fc1c0
- Official page: https://stspg.io/kwxtsj43wcpk

## Updates from Pantheon
### 2026-10-22 16:19 UTC: investigating
We are investigating an issue affecting environment creation. 
Customers may be unable to create new Drupal or WordPress sites, test environments, or Multidev environments through the Dashboard or Terminus. 
In some cases, an environment may appear in the environment list but return an error when accessed. 
Engineering is investigating the underlying provisioning issue. 
We will provide another update as more information becomes available.

### 2026-10-22 17:25 UTC: monitoring
A fix has been implemented for the environment creation issue, and we are monitoring the results. 
Customers should see creation of new Drupal and WordPress sites, test environments, and Multidev environments through the Dashboard and Terminus return to normal. 
We are continuing to verify successful environment creation and will provide another update once monitoring is complete.

### 2026-10-22 20:08 UTC: resolved
The environment creation issue has been resolved. Creation of new Drupal and WordPress sites, test environments, and Multidev environments through the Dashboard and Terminus has returned to normal. Monitoring is complete, and environment creation is operating as expected.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).