# Site availability issues

- Provider: [Pantheon](https://down.guide/pantheon)
- Level: confirmed
- Impact: Partial outage
- lasted 1d 13h
- started 2026-07-20 21:09 UTC
- Customer Sites, Workflow Operations, Terminus Operations
- us
- id: DWN-d31747fee7
- Official page: https://stspg.io/pfpy89765xbc

## Updates from Pantheon
### 2026-07-20 21:09 UTC: investigating
We're investigating site availability issues affecting workflows. This may impact your ability to push code, create environments, or run scheduled tasks. Our engineers are actively working on a fix, and we'll post updates here regularly.

### 2026-07-20 21:36 UTC: monitoring
We've deployed a fix for the workflow availability issues and expect systems to recover shortly. Engineers are actively monitoring the rollout to confirm that pushing code, creating environments, and running scheduled tasks return to normal.

### 2026-07-20 21:37 UTC: monitoring
We are continuing to monitor for any further issues.

### 2026-07-20 23:29 UTC: monitoring
We are closely monitoring the recent fix and have not identified any new issues.
We will provide further updates as they become available.

### 2026-07-21 04:53 UTC: monitoring
The fix remains stable, with no new issues detected.
We're continuing to monitor system metrics and logs to confirm the resolution holds. We'll post again once we have new findings.

### 2026-07-21 16:31 UTC: monitoring
We are continuing to monitor the results.
We will provide our next update in 3–4 hours, or sooner if new information becomes available.
If you need immediate assistance or encounter any issues, please submit a support ticket at helpdesk@pantheon.io or contact us through live chat.

### 2026-07-22 10:27 UTC: resolved
This incident has been resolved.

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