# Dashboard Loading Issues

- Provider: [Pantheon](https://down.guide/pantheon)
- Level: confirmed
- Impact: Degraded
- lasted 11h 27m
- started 2026-05-27 18:13 UTC
- Dashboard
- us
- id: DWN-fd8ad4bec5
- Official page: https://stspg.io/25m4gs216w86

## Updates from Pantheon
### 2026-05-27 18:13 UTC: investigating
We are currently observing reduced performance affecting Dashboard loading, though live sites remain unaffected. Our Engineering team is actively investigating the issue and working to restore normal functionality as quickly as possible. We understand this may impact your workflow and appreciate your patience while we work toward a resolution.
If you require immediate assistance for general urgent concerns, please submit a support ticket or use live chat. In the event the Dashboard is inaccessible, please contact us directly at helpdesk@pantheon.io.

### 2026-05-27 19:17 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-05-27 20:25 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-05-28 05:40 UTC: resolved
This incident has been resolved.

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