# Intermittent Login Issues Impacting Some Customers

- Provider: [Percy](https://down.guide/percy)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2026-05-20 04:13 UTC
- id: DWN-09e423dfd0
- Official page: https://stspg.io/wchs4y2rknsf

## Updates from Percy
### 2026-05-18 18:00 UTC: resolved
Percy experienced login failures for a subset of users between 11:54 PM PDT (18 May) – 12:54 AM PDT (19 May)
We have identified the issue and login functionality has been fully restored

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