# Intermittent degraded visual diffs on Percy (Safari on iPhone)

- Provider: [Percy](https://down.guide/percy)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2026-02-16 15:49 UTC
- id: DWN-370491e71e
- Official page: https://stspg.io/x6qry25c1sj7

## Updates from Percy
### 2026-02-07 21:00 UTC: resolved
- Between February 8, 2026 (10:30 AM – 2:30 PM UTC) and February 9, 2026 (12:00 PM – 1:30 PM UTC) some customers may have noticed incorrect visual diffs on Percy (Safari on iPhone)
- The issue occurred due to an incorrect screenshot capture where a “connection not private” error page was rendered instead of the expected page
- The impact was limited, affecting a very small percentage of builds across a small number of organisations
- Our engineering team has identified and addressed the underlying issue 
- All Percy services are now operating normally
We sincerely apologise for any confusion or inconvenience this may have caused

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