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Percy

Intermittent prompts showing up in Safari on iPhone snapshots

Degraded Lasted 2h 58m · started · Percy's page

Level
confirmed
Worst impact
Degraded
Components
Rendering infrastructure
Down Index
22of 100

What to do

  • Check whether you use Percy Rendering infrastructure. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 58m it lasted.

    Anything that failed between 2023-06-02 16:38 UTC and 2023-06-02 19:35 UTC may need a replay.
  • Subscribe to Percy's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=percy works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Percy 4

  1. investigating

    We are currently investigating this issue.

    provider

  2. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  3. monitoring

    We are continuing to monitor for any further issues.

    provider

  4. resolved

    Percy builds running on Safari on iPhone browser had popups showing up intermittently. We have rolled out a patch to address these popups and expect them to not show up in customer sessions anymore. We'll be actively monitoring the situation and taking appropriate steps to prevent such instances in the future.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-3d088258b5

Is Percy still down?

No, this incident was resolved 2023-06-02 19:35 UTC. For Percy's live state, see https://down.guide/percy.

How long did it last?

2h 58m, from 2023-06-02 16:38 UTC to 2023-06-02 19:35 UTC, by the times Percy posted.

What was affected?

Percy named Rendering infrastructure.

What caused it?

Percy hasn't published a root cause. If it does, it shows here.

Where does this come from?

Percy's official status page, https://status.percy.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.