AI features unavailable on Percy builds

What to do

• Check whether you use Percy Percy, App Percy. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 1h 53m it lasted.

  Anything that failed between 2026-04-15 16:39 UTC and 2026-04-15 18:31 UTC may need a replay.

• Subscribe to Percy's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=percy works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Percy 4

1. investigatingApr 15, 2026, 4:39 PM UTC

   We are currently investigating this issue. The impacted features only include Percy's AI features - all non AI features are fully active and has no disruption or performance degradation but AI features like NL descriptions, AI ignore, Build Summary, Bug classification will not be available for the builds created/processed currently.

   provider

2. investigatingApr 15, 2026, 6:10 PM UTC

   We are continuing to investigate this issue. The impacted features only include Percy's AI features - all non AI features are fully active and has no disruption or performance degradation but AI features like NL descriptions, AI ignore, Build Summary, Bug classification will not be available for the builds created/processed currently. All dashboard functions are fully functional and should not affect the standard percy workflow for the clients.

   provider

3. monitoringApr 15, 2026, 6:31 PM UTC

   A fix is implemented and deployed. We are monitoring the situation. All builds created after 11:15 PDT should have all AI features available.

   provider

4. resolvedApr 15, 2026, 6:31 PM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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