# AI features unavailable on Percy builds

- Provider: [Percy](https://down.guide/percy)
- Level: confirmed
- Impact: Degraded
- lasted 1h 53m
- started 2026-04-15 16:39 UTC
- Percy, App Percy
- id: DWN-5525c910db
- Official page: https://stspg.io/dyr05zgc3mbn

## Updates from Percy
### 2026-04-15 16:39 UTC: investigating
We are currently investigating this issue. The impacted features only include Percy's AI features - all non AI features are fully active and has no disruption or performance degradation but AI features like NL descriptions, AI ignore, Build Summary, Bug classification will not be available for the builds created/processed currently.

### 2026-04-15 18:10 UTC: investigating
We are continuing to investigate this issue. The impacted features only include Percy's AI features - all non AI features are fully active and has no disruption or performance degradation but AI features like NL descriptions, AI ignore, Build Summary, Bug classification will not be available for the builds created/processed currently.
All dashboard functions are fully functional and should not affect the standard percy workflow for the clients.

### 2026-04-15 18:31 UTC: monitoring
A fix is implemented and deployed. We are monitoring the situation. All builds created after 11:15 PDT should have all AI features available.

### 2026-04-15 18:31 UTC: resolved
This incident has been resolved.

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