Partial Service Disruption

What to do

• Check whether you use Percy Percy, App Percy, API, Rendering infrastructure. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 2h 23m it lasted.

  Anything that failed between 2025-06-12 18:32 UTC and 2025-06-12 20:56 UTC may need a replay.

• Subscribe to Percy's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=percy works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Percy 5

1. investigatingJun 12, 2025, 6:32 PM UTC

   We are currently investigating elevated error rates affecting parts of our backend infrastructure. This may result in intermittent failures or delays in processing builds or visual comparisons. Our engineering team is actively working to identify and resolve the issue. We will provide an update as soon as more information is available.

   provider

2. investigatingJun 12, 2025, 6:44 PM UTC

   We are continuing to investigate this issue.

   provider

3. identifiedJun 12, 2025, 7:42 PM UTC

   We are experiencing a partial service disruption due to widespread outages with our cloud providers, including Cloudflare and GCP. Our team is actively monitoring the situation and will post further updates as they become available.

   provider

4. monitoringJun 12, 2025, 8:47 PM UTC

   A fix has been implemented and we are monitoring the results.

   provider

5. resolvedJun 12, 2025, 8:56 PM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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