# Incorrect images generated with cloudflare error page "Error 1027"

- Provider: [Percy](https://down.guide/percy)
- Level: confirmed
- Impact: Major outage
- lasted 45m
- started 2024-04-28 21:15 UTC
- Percy, Rendering infrastructure
- id: DWN-60d571d51e
- Official page: https://stspg.io/cdcr57k9ms4f

## Updates from Percy
### 2024-04-28 21:15 UTC: investigating
We are seeing incorrect images generated on Percy and we are investigating.

### 2024-04-28 21:55 UTC: monitoring
We have fixed the issue and we are validating and monitoring the fix.

### 2024-04-28 22:00 UTC: resolved
This incident has been resolved.
We experienced some unexpected technical issues that briefly impacted the availability of our website. Our team has identified the root cause and resolved it, and our services are back to normal. We apologize for any inconvenience this may have caused and appreciate your understanding. To make sure that these builds are not being used as baselines (base build) as a precaution we have marked these as "partial".
If you encounter any further issues, please do not hesitate to contact our support team. Thank you for your patience and continued support.

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