# Intermittent prompts showing up in Safari on iPhone snapshots

- Provider: [Percy](https://down.guide/percy)
- Level: confirmed
- Impact: Degraded
- lasted 12h 19m
- started 2023-06-05 09:56 UTC
- Rendering infrastructure
- id: DWN-740865ea5f
- Official page: https://stspg.io/2ftzzrzt70nc

## Updates from Percy
### 2023-06-05 09:56 UTC: investigating
We are noticing newer prompts in Safari on iPhone browser which are not covered by the fix we implemented in the last incident. We are currently investigating the issue.

### 2023-06-05 13:48 UTC: identified
The issue has been identified and a fix is being implemented.

### 2023-06-05 21:12 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2023-06-05 21:23 UTC: monitoring
We are continuing to monitor for any further issues.

### 2023-06-05 22:15 UTC: resolved
This incident has been resolved.

### 2023-06-09 13:50 UTC: postmortem
Percy builds running on Safari on iPhone browser intermittently had prompts showing up causing unintended diffs. This issue first started occurring on 26th May and gradually became more frequent. The major impact on builds was observed between 30th May to 6th June. Although we started rolling out fixes for this issue by 30th May itself, due to the reactive nature of the fix some customers might have noticed these prompts till 6th June. We are sorry for any inconvenience caused due to this issue, if you still notice any such prompts, please reach out to support.

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