Percy: We are experiencing Percy build failures due to ongoing Cloudflare outage

What to do

Check whether you use Percy Percy, App Percy, Web, API and 1 more. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
Confirm your retries, queues and scheduled jobs caught up after the 7h 22m it lasted.
Anything that failed between 2025-11-18 11:55 UTC and 2025-11-18 19:17 UTC may need a replay.
Subscribe to Percy's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=percy works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

investigatingNov 18, 2025, 11:55 AM UTC
We are currently investigating this issue.
provider
identifiedNov 18, 2025, 11:58 AM UTC
The downtime is related to ongoing Cloudflare outage - we are monitoring the status
provider
identifiedNov 18, 2025, 12:00 PM UTC
We are continuing to work on a fix for this issue.
provider
monitoringNov 18, 2025, 12:18 PM UTC
Cloudflare seem to have recovered, we are monitoring the situation.
provider
monitoringNov 18, 2025, 12:48 PM UTC
We are continuing to monitor for any further issues.
provider
monitoringNov 18, 2025, 3:44 PM UTC
percy.io is currently accessible; however, build processing performance is degraded due to an ongoing Cloudflare incident. As a result, active builds are being queued on our infrastructure. We will resume normal build processing once Cloudflare fully resolves the issue.
provider
monitoringNov 18, 2025, 5:47 PM UTC
We have resumed normal operations. Queued Percy builds are now being processed. Build speeds may be slower than usual while we work through the backlog. We have scaled up our infrastructure to clear the backlog as quickly as possible
provider
monitoringNov 18, 2025, 7:16 PM UTC
We have resumed normal operations and cleared up Percy backlog of builds. Build processing speed is back to normalcy
provider
resolvedNov 18, 2025, 7:17 PM UTC
We have resumed normal operations and cleared up Percy backlog of builds. Build processing speed is back to normalcy
provider

Reports count in aggregate; nothing about you is shown.

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Is Percy still down?

No, this incident was resolved 2025-11-18 19:17 UTC. For Percy's live state, see https://down.guide/percy.

How long did it last?

7h 22m, from 2025-11-18 11:55 UTC to 2025-11-18 19:17 UTC, by the times Percy posted.

What was affected?

Percy named Percy, App Percy, Web, API and 1 more.

What caused it?

Percy hasn't published a root cause. If it does, it shows here.

Where does this come from?

Percy's official status page, https://status.percy.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.