# We are experiencing Percy build failures due to ongoing Cloudflare outage

- Provider: [Percy](https://down.guide/percy)
- Level: confirmed
- Impact: Major outage
- lasted 7h 22m
- started 2025-11-18 11:55 UTC
- Percy, App Percy, Web +2
- id: DWN-7c447531de
- Official page: https://stspg.io/xlbm937wz7jj

## Updates from Percy
### 2025-11-18 11:55 UTC: investigating
We are currently investigating this issue.

### 2025-11-18 11:58 UTC: identified
The downtime is related to ongoing Cloudflare outage - we are monitoring the status

### 2025-11-18 12:00 UTC: identified
We are continuing to work on a fix for this issue.

### 2025-11-18 12:18 UTC: monitoring
Cloudflare seem to have recovered, we are monitoring the situation.

### 2025-11-18 12:48 UTC: monitoring
We are continuing to monitor for any further issues.

### 2025-11-18 15:44 UTC: monitoring
percy.io is currently accessible; however, build processing performance is degraded due to an ongoing Cloudflare incident. As a result, active builds are being queued on our infrastructure. We will resume normal build processing once Cloudflare fully resolves the issue.

### 2025-11-18 17:47 UTC: monitoring
We have resumed normal operations. Queued Percy builds are now being processed. Build speeds may be slower than usual while we work through the backlog. We have scaled up our infrastructure to clear the backlog as quickly as possible

### 2025-11-18 19:16 UTC: monitoring
We have resumed normal operations and cleared up Percy backlog of builds. Build processing speed is back to normalcy

### 2025-11-18 19:17 UTC: resolved
We have resumed normal operations and cleared up Percy backlog of builds. Build processing speed is back to normalcy

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