Percy: Percy Review Agent is experiencing degraded performance and partial outage

What to do

Check whether you use Percy Percy, App Percy. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
Confirm your retries, queues and scheduled jobs caught up after the 2h 8m it lasted.
Anything that failed between 2025-10-20 17:37 UTC and 2025-10-20 19:45 UTC may need a replay.
Subscribe to Percy's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=percy works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

investigatingOct 20, 2025, 5:37 PM UTC
Percy Review Agent (AI features) are currently experiencing issues due to ongoing AWS outage affecting multiple of our vendors. You would likely see the message `AI diff is unavailable on this comparison` as a message on the dashboard if you attempt to use the AI features. We are actively monitoring the situation and would keep this updated.
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identifiedOct 20, 2025, 5:37 PM UTC
The issue has been identified.
provider
monitoringOct 20, 2025, 7:26 PM UTC
A fix has been implemented and we are monitoring the results.
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resolvedOct 20, 2025, 7:45 PM UTC
This incident has been resolved.
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Reports count in aggregate; nothing about you is shown.

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Is Percy still down?

No, this incident was resolved 2025-10-20 19:45 UTC. For Percy's live state, see https://down.guide/percy.

How long did it last?

2h 8m, from 2025-10-20 17:37 UTC to 2025-10-20 19:45 UTC, by the times Percy posted.

What was affected?

Percy named Percy, App Percy.

What caused it?

Percy hasn't published a root cause. If it does, it shows here.

Where does this come from?

Percy's official status page, https://status.percy.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.