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Percy

Incorrect snapshots with SSL error being shown when using Safari on Desktop as a browser

Degraded Lasted 10h 29m · started · Percy's page

Level
confirmed
Worst impact
Degraded
Components
Percy, Rendering infrastructure
Down Index
27of 100

What to do

  • Check whether you use Percy Percy, Rendering infrastructure. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 10h 29m it lasted.

    Anything that failed between 2025-01-02 00:00 UTC and 2025-01-02 10:29 UTC may need a replay.
  • Subscribe to Percy's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=percy works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Percy 3

  1. investigating

    We are currently investigating this issue, and have identified a potential fix.

    provider

  2. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-c8ec2c1241

Is Percy still down?

No, this incident was resolved 2025-01-02 10:29 UTC. For Percy's live state, see https://down.guide/percy.

How long did it last?

10h 29m, from 2025-01-02 00:00 UTC to 2025-01-02 10:29 UTC, by the times Percy posted.

What was affected?

Percy named Percy, Rendering infrastructure.

What caused it?

Percy hasn't published a root cause. If it does, it shows here.

Where does this come from?

Percy's official status page, https://status.percy.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.