# Incorrect snapshots with SSL error being shown when using Safari on Desktop as a browser

- Provider: [Percy](https://down.guide/percy)
- Level: confirmed
- Impact: Degraded
- lasted 10h 29m
- started 2025-01-02 00:00 UTC
- Percy, Rendering infrastructure
- id: DWN-c8ec2c1241
- Official page: https://stspg.io/7vc5dqly36ls

## Updates from Percy
### 2025-01-02 00:00 UTC: investigating
We are currently investigating this issue, and have identified a potential fix.

### 2025-01-02 06:35 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-01-02 10:29 UTC: resolved
This incident has been resolved.

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