# An issue affecting the stability of the website has been detected

- Provider: [Perplexity](https://down.guide/perplexity)
- Level: confirmed
- Impact: Major outage
- lasted 0m
- started 2026-08-24 23:39 UTC
- id: DWN-2888d248ab
- Official page: https://status.perplexity.com/incidents/01M0V2918R529GQKN90DYQJZS8

## Updates from Perplexity
### 2025-10-20 06:54 UTC: investigating
We are investigating elevated error rates on the Perplexity website.

### 2025-10-20 07:32 UTC: identified
We are experiencing an outage related to an AWS operational issue. \[https://health.aws.amazon.com/health/status.\](https://health.aws.amazon.com/health/status) 
We are continuing to work on a fix for this incident.

### 2025-10-20 09:24 UTC: identified
We can confirm this is related to an AWS service disruption. 
We are actively working with AWS on a resolution. We will continue to update this page.

### 2025-10-20 09:40 UTC: monitoring
Most services are operational now, we are continuing to monitor

### 2025-10-20 09:55 UTC: resolved
This incident has now been resolved.

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